> Most people don't do that. They make attacks that have
> little or no patience 
> in facts. I have no patience for that. Best to avoid that
> and put on the site 
> in plain site something like, "If you have a problem with
> TDE, please file a 
> bug report or contact our developers via IRC or mailing
> list to see if it can 
> be resolved before you do your review." We can then link to
> our mailing lists 
> and IRC logs. That way, the people who attack us without
> asking for help or 
> without putting any REAL effort into fixing the issue look
> like total idiots. 
> After all, didn't we offer to help them out, and put effort
> into helping 
> them?

We are in the process of reorganizing our web site. There will be time for peer reviews and commentary. I agree some kind of statement is needed to encourage people to submit bug reports. We need to write such statements in a positive manner.

For example: with a statement and link to the bugzilla: Add a simple statement such as "Thanks for helping!" shows respect for others and hopefully provides encouragement.

Yet many people do not want to join a bugzilla to file the occasional bug report. Basic human nature to complain and take little action for only a bug or two.

Therefore in addition to a link to the bugzilla, I think we should consider a simple form box where users can submit bug reports without joining the bugzilla. The form submission would get forwarded to selected individuals in the group and one of them would post a bug report if the problem can be verified in any way. The form submission should require posters to include an email address so respondents can discuss further information.

Darrell